General Information

Office Hours & Availability

Thanks to FaceyConnect, our online patient portal, you communicate directly with your doctor's office (communications are received during normal business hours).  Children 12 and under can be added to their parent's FaceyConnect acount.  Visit our FaceyConnect page to learn more.

You can also contact our office directly.  Our eight Peds locations in the San Fernando and Santa Clarita Valleys have the following hours:

  Burbank (818) 869-7600 8:00am - 5:30pmMon-Fri 
  Canyon Country (661) 250-5225 8:00am - 5:30pmMon-Fri 
  Copper Hill (661) 513-2100 8:00am - 5:30pmMon-Fri 
  Mission Hills * (818) 869-7253 8:00am - 8:00pm, Mon-Thu  (5pm on Fri)
  Northridge (818) 837-5790 8:00am - 5:30pm, Mon-Fri 
  Porter Ranch (818) 403-2440 8:00am - 5:30pmMon-Fri 
  Tarzana (818) 466-7700 8:00am - 5:30pmMon-Fri 
  Valencia I * (661) 222-2620 8:00am - 8:00pm, Mon-Thu  (5:30pm on Fri)
See information about our Extended Hours * sites, from 5-8:00pm - Click here
All locations are closed on weekends.

Outside of an existing appointment, all questions you have for your Pediatrician will be taken by office staff and forwarded to your provider.  Your physician will respond to your question as soon as possible, but it may not be until the end of the day.  If it is an urgent call, please notify our caregivers of the urgency.

On-Call Physician:

A Facey pediatrician will be available after normal business hours, until 8:00 am for urgent/emergent questions. We encourage non-emergency questions be directed to your child's regular pediatrician the following working day. On weekends, an RN will answer phone questions from 8:00 am - 5:00 pm, after which the pediatrician will take calls.



Urgent Care:

Urgent Care is available for urgent appointments for all Facey patients. However, we strongly encourage making appointment with your regular pediatrician, particularly since he or she will know your child's medical history best. If you are not sure whether your child can wait for the pediatrician, you can call the on-call physician to discuss your child's health.
caring for your child

There are 6 urgent care facilities available for our patients. Facey's own locations in Mission Hills and Valencia have a pediatric and family practice physicians available, at all times.
  San Fernando Valley Santa Clarita Valley  
  Facey - Mission Hills
11333 N. Sepulveda Blvd.
Mission Hills, CA 91345
(818) 869-7200

Mon - Fri
9:00am - 8:30pm (New Hours)

Sat, Sun & Holidays
8:00 am - 5:30pm (New Hours) 
Facey - Valencia
26357 McBean Pkwy
Valencia, CA 91355
(661) 222-2600

Mon & Fri
9:00am - 8:30pm (New Hours)

Temporarily Closed on Tue, Wed & Thu
(New Hours)

Sat, Sun & Holidays
8:00 am - 5:30pm (New Hours)

VIP Urgent Care
18751 Ventura Blvd., Suite 100
Tarzana, CA 91356
(818) 600-4144

Special Hours:
Mon-Fri, 5:30pm - 7:00pm
Sat & Sun, 10:00am - 7:00pm
Henry Mayo Urgent Care Center
23939 McBean Pkwy, Suite 102
Valencia, CA 91355
(661) 200-2500

Mon - Sun
10:00am - 10:00pm

  Burbank Urgent Care *
3414 Pacific Avenue, Ste. 102
Burbank, CA 91505
(818) 953-4408

Special Hours:
Mon-Fri, 5:30pm - 8:00pm
Sat & Sun, 10:am - 4:00pm
Important note
about Urgent Care, click here.
  Exer *
19346 Nordhoff St.
Northridge, CA 91324
(818) 727-2040

Mon - Fri, 9:00am - 9:00pm
Sat & Sun, 9:00am - 9:00pm
Note: Last patient registered at 8:30pm.

Closed Thanksgiving and Christmas.
Shortened hours Christmas Eve & New Year's Eve
 * Co-pays at non-Facey locations may vary
 depending upon your insurance plan.